Community Connection in Collingwood is the regional 211 Ontario contact centre for Central East Ontario, a population of 1.2 million residents in twelve counties (Bruce, Grey, Dufferin, Perth, Huron, Simcoe, Muskoka, Parry Sound, Haliburton, Kawartha Lakes, Peterborough and Northumberland).
Community Connection, a registered charity, has provided information and referral services through a local helpline since 1969. The organization is also a volunteer centre, manages a multi-tenant community resource centre, and also operates Home for Life, a volunteer delivered community support service.